Our Customers

We place customers at the heart of everything we do. Customer satisfaction is a key driver for our business; we believe that delivering what our customers want is the best way to grow our company. Customers talk to each other and businesses grow more when satisfied customers trust you enough to create an ongoing partnership.

We aim to build these partnerships through the way we design projects for customers, deal with customers and by living our values every day. With a philosophy built around customer focus, we have established a clear strategy that puts customers at the centre of all our activities.

We aim to be where our customers want us to be- so we select the location of our projects, applying green building concepts, where customers have easy access to everything they may need to lead a fulfilling life.

Customer Experience

Trust and satisfaction come from the overall experience a customer receives, from initial contact right up to after sales service. We work hard to get it right every step of the way. We do this by making sure we understand our customers and how they are different. We assess their needs and provide projects and customised services and solutions, whatever they need to become better at what they do and be happy. This understanding and flexibility helps us deliver the service levels that matter to our customers. Our people are our greatest asset; we place the right people in the right locations and give them tools they need to deliver the right experience for our customers.
Our Testimonials

What Our Clients Say

We are happy to have apartment in Sai Heritage. Whatever builder has promised all things we got. Best in quality and service.
Mr. M. A. Patel
Badlapur
From the moment I first engaged with Mitra Group for design, location, and concept ideas, right through to project completion, I have been impressed and completely satisfied with their professionalism, quality of work, and consistent communication throughout. Would happily recommend Mitra Group for any future projects.
Mr. Ranjan Goswami
Navi Mumbai
In Sai Heritage I have 2BHK flat and after researching in market for other flats. I have noticed that Mitra group provides best quality, best service, customer satisfaction and most important customer commitment. I trust them completely and after my purchase I recommend everyone from my relatives to friends for buying any property from Mitra Group only.
Mrs. Noopur Patil
Mumbai
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